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Interpreter Health and Safety: COVID-19
Mar 21, 2020


Keep in mind that in order to receive a certificate of attendance, you must connect to the webinar via computer (VoIP) and not only via a phone, and participate in all activities as directed by the presenter at the time of the live webinar. Please make sure to mark your calendar for your own time zone and connect 10 minutes before the webinar start time. If you have any audio or video issues during the webinar, please contact the GoToWebinar Customer Support directly. CCHI can accommodate 500 attendees at the time of the webinar; registration is limited to 800, to allow for the waiting list of 300 people.

Webinar #20. March 21, 2020 at 12:30-1:45 pm EDT/ 11:30 am -12:45 pm CDT/ 9:30-10:45 am PDT

Practical tips and conversation about the COVID-19 pandemic’s impact on healthcare interpreters

To register go to:

In these trying times, CCHI Commissioners would like to have a conversation about the implications of the COVID-19 pandemic for healthcare interpreters individually and for the profession as a whole. While there is plenty of information about the coronavirus itself and community protection measures, other aspects affecting our profession are worthy of discussion. Join our Commissioners, practicing hospital interpreters and managers, Margarita Bekker, CoreCHI™, Mateo Rutherford, M.A., CHI™-Spanish, Idolly Oliva, M.B.A., and CCHI’s executive director Natalya Mytareva, M.A., CoreCHI™, for this important conversation. The issues include infection control and ethical dilemmas during the pandemic, challenges of switching to remote modality from the interpreter’s and manager’s perspectives, implications of cancelled CE events, interpreter self-care, and CCHI’s testing practices. The webinar and its later recording are free.

This webinar is accredited by CEAP/CCHI for 1 CE hour (general), CEAP ID #09241.

Presenters' Bios:

Margarita Bekker, CoreCHI™, is CCHI Chair and Lead Russian Interpreter, Education and Training, at Stanford University Medical Center. She interprets in face-to-face and video remote modalities at her hospital. Since 2012, she has been a curriculum developer and instructor of healthcare interpreting courses (Russian) for master-level distance learning program at Glendon School of Translation at York University, Toronto, Canada. Margarita is a certified Bridging the Gap trainer. She was a Russian Language Coach at the City College of San Francisco HCI program. Margarita is a former President of CHIA and received its Interpreter of the Year Award in 2016.

Idolly F. Oliva, M.B.A., is CCHI Commissioner and Treasurer. Originally from Guatemala, she has over a decade of experience in healthcare interpreting, as a trainer/educator, administrator, vendor management, and large-scale language services operations. Currently, as the Director of Language Services at Fairview Health (Minneapolis, MN), Idolly leads the strategic direction and operations of Language Services across an integrated system combining Fairview and HealthEast. Together both systems make up the 3rd largest employer in the State of Minnesota. Idolly is committed to national healthcare interpreting certification as she truly believes certification help ensure compliance with Title VI of the Civil Rights Act, ADA, Joint Commission, Section 1557 of the Affordable Care Act-Nondiscrimination in Health Programs and Activities, and other regulatory requirements for providing language access. Idolly holds an undergraduate degree in international business and a master’s degree in business administration.

Mateo Rutherford, M.A., CHI™-Spanish, CCHI Vice Chair, has worked as Supervisor, Administrative Director, and Technology & Systems Manager for Interpreting Services at UCSF Health since 2012. He has worked as a freelance interpreter since 1987 throughout Latin America, Europe, Asia and the U.S. Mateo was a disease prevention trainer/curriculum developer for the CDC, has presented on topics related to medical interpreting nationally and internationally. Mateo holds a Master’s Degree in Biology from the University of California, Berkeley, and a Master’s Degree in Spanish Interpretation & Translation from the Monterey Institute of International Studies. Mateo serves on the Education Committee of CHIA.

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